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Some of us serve our country overseas and in foreign wars while others serve their community in order to provide exceptional services and opportunities to those who serve and have served their country. Both equally serve with the same goal of making our country the greatest country in the world. John Clary and his staff at Prime Mortgage are the prime example of those who serve their community by providing mortgage services above and beyond their duty, making dreams become a reality. After being denied by three major mortgage lenders, John and Naomi worked extremely hard to get our loan approved. My wife and I were kept up to date throughout the process and were treated like family. Prime Mortgage is a community friendly lender that will serve those in our community to make their real estate dreams come true. Our Family appreciates all the hard work and dedication provided by Prime Mortgage, thank you John Clary and Naomi Ibarra for being a part of a life changing event and for making our real estate dream come true.
Abraham Cadena Reichelt
SSG USA (Retired)
NMLS# 422813 , 317419
The day after John graduated NMSU he was employed with Regional Mortgage in Denver CO. During his 20 year career John has worked every aspect of the business, making him a highly experienced loan originator that Realtors in El Paso have come to trust for years.
John is married to his lovely wife Brisa, and they have two adorable boys, Trey and Evan. The Clary family also enjoys volunteering and sponsoring charities throughout the community, and giving back to the city they love.
John & the Prime Mortgage Staff,
Your experience and knowledge was invaluable in helping us refinance our home. Closing went smoother than expected. I'm sorry you couldn't make it, we really wanted to thank you in person for all your hard work. We've enjoyed doing business with you and your wonderful staff and appreciate your patience and understanding. Your institution did what no other would do for us and we are so grateful for that. I can honestly say that I will now be able to sleep at night. Best wishes to you, your family and your staff, we hope you enjoy the up coming holidays, I know we will...
Dear John and the Staff at Prime Mortgage,
First of all I would like to say Thank you. Actually, not only would I like to thank you but I need to thank you. On behalf of my family and myself. None of this would have been possible without you. After having searched for a home for more than 8 years, after having every door shut, after losing sight of the light at the end of the tunnel; you gave us an opportunity and for that we are forever grateful.
Through your diligence and incredible work ethic, you guided me through one of the most confusing and difficult task that this life has to offer, because of you and your willingness to finish each contract you take on, my family and I have started a wonderful new life in a home we all love. We cannot express our gratitude enough.. There is no amount of "Thank You" that will ever express how thankful we are for meeting you and working with you.
We are a much happier and much more comfortable family than we were before thanks to you. Thank you. We wish you the best of luck in all of your future endeavors.
The Verdugo Family
Figure: 7 TAC §80.200(b)
"CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV."
Naomi is a University of Phoenix graduate with Bachelor's in Accounting. Her work as a processor has continuously grown and her gained knowledge and experience in the mortgage industry is greatly acknowledged and appreciated. She has great communication skills and is very helpful and attentive to get a loan into closing.
Michelle is currently attending the University of Texas at El Paso pursuing a Bachelors in BioMedical/PreMed. Michelle plans to continue her education attending Medical School to specialize in Neuro-Opthalmology. As our administrative assistant, Michelle is always more than happy to assist and answer any questions as efficiently as possible.
ESCROW SERVICES MANAGER
Natalia is a recent graduate of the University of Texas at El Paso. She integrates her skills, experience and education, in any given task that will positively impact the needs of our clients. Natalia has a friendly personality and will always make our clients feel welcome and taken care of.
VICE PRESIDENT / PARTNER
Partner & Vice President of Prime Mortgage, Ramsey Esper is also the Broker/Owner of Edco Properties Inc., and managing partner of several real estate holding companies in El Paso. He has been in the Real Estate Business since 1986 and served as a director on the Board Of Realtors. Ramsey graduated from UTEP with a degree in Mechanical Engineering in 1978.